Inclusive Hospitality
Porta Hotels in Antigua Guatemala is dedicated to your accessibility and comfort. We provide accessible entrances, ramps, elevators, and parking spaces, and accessible rooms with wider doorways, grab bars, and roll-in showers. Our staff is trained to assist guests with accessibility needs. Enjoy a comfortable and inclusive stay with us.
Hotel Accessibility Features
Public Areas
- We have ramps and railings at different points in the hotel that make mobility much easier. You will find a dedicated bathroom, specifically for people with some type of disability.
- If for any reason, you cannot travel with your wheelchair, you can request one of ours, before your arrival or at Reception when you check in.
- All our staff is trained and available to assist you at the time you require it, please do not hesitate to contact us before your arrival, for us it will be a pleasure to make your stay a memorable experience.
Accessible Guestroom Features
- We have rooms suitable and equipped for people with some type of motor disability. These are luxury executive rooms that are located in the building known as "Los Rosales" located in front of the main building, across the street (10 meters). They have two double beds with adequate measures for comfort. The doors are wider, making them accessible to wheelchairs, bathrooms with handlebars on the walls and mobile showers. The nightstand features modifications that allow easy access.
- The toilets are specially designed for people who use wheelchairs just like the sinks. If taking a shower requires extra support, we have plastic chairs available; if you need one, call Reception by dialing #9 and our team will send it to your room.
Porta Hotels In Antigua's Commitment To Digital Accessibility
We strive to provide an excellent online experience for all our guests —including those with sight, hearing and other disabilities.
To ensure this, Hilton is committed to maintaining compliance with the Level A success criteria of the Website Content Accessibility Guidelines 2.0 (WCAG 2.0).
Our sites are designed and developed with these guidelines in mind. We test our websites to ensure that they are usable by guests who use assistive technology.
In addition, our websites allow guests the means to locate and book rooms with the specific accessibility features that they need.
- Detailed hotel accessibility features are identified for all hotels
- Room descriptions include accessibility features for individuals with mobility and hearing disabilities
- Search results have filtering options to narrow down accessible room choices
If you have additional questions about the accessibility features of the hotel or have a request related to a disability, please contact the hotel directly and press the associated button to reach the front desk.
Accessibility Statement for Porta Hotels
Date: 4/2/2024 This is an accessibility statement from Porta HotelsMeasures to support accessibility
Porta Hotels takes the following measures to ensure accessibility of Porta Hotels:- Employ formal accessibility quality assurance methods.
Conformance status
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Porta Hotels is fully conformant with WCAG 2.2 Level AA. Fully conformant means that the content fully conforms to the accessibility standard without any exceptions.Feedback
We welcome your feedback on the accessibility of Porta Hotels. Please let us know if you encounter accessibility barriers on Porta Hotels:- Phone: +(502) 2244-0600
- Business Address: 6a. avenida 13-70 zona 10, Guatemala, Guatemala 01010
Compatibility with browsers and assistive technology
Porta Hotels is designed to be compatible with the following assistive technologies:- Firefox – view additional accessibility features here
- Chrome – view additional Google accessibility features here
- Internet Explorer – view additional ease of access options here
- Microsoft Edge – view additional accessibility features here
- Safari – view Apple accessibility features here
- Older web browsers: Content may not function correctly on older versions of web browsers that lack support for modern web standards, HTML5 features, or CSS3 properties. Examples: Internet Explorer 6-8, and versions of Firefox, Safari, or Chrome no longer supported by the creators (typically up to two previous versions).
- Non-standard browser configurations: Uncommon browser configurations, such as highly customized settings, extensions, or experimental features, may conflict with certain web content or accessibility tools.
Technical specifications
Accessibility of Porta Hotels relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:- HTML
- CSS
- JavaScript
Limitations and alternatives
Despite our best efforts to ensure accessibility of Porta Hotels, there may be some limitations based on third party entities that are providing data into the site. Please contact us if you observe an issue.Assessment approach
This website was assessed for accessibility by the following approaches:- Self-evaluation at site launch
- External evaluation: a recurring automated check via API providing tests for WCAG 2.2 specifications. Ongoing testing was conducted on: 10/03/2024; 09/04/2024; 08/01/2024; 07/02/2024; 06/03/2024; 05/02/2024; 04/03/2024